Privacy Policy

Last updated: January 2026

This Privacy Policy describes how Sodapp, operated by Jorge Horacio Fernandez, CUIT 20-36213031-0, domiciled at O'Higgins 1179, Esquel, Chubut, Argentina (hereinafter, "Sodapp", "we" or "our"), collects, uses and protects the personal information of the users of our services.

1. Information We Collect

At Sodapp we collect the information necessary to provide our services:

Account Information

  • Company name and contact person
  • Email and phone number
  • Business address

Operations Information

  • Processed order data (products, quantities, addresses)
  • End-customer information (name, phone, delivery address)
  • WhatsApp messages related to orders

Technical Information

  • IP address and browser data
  • Platform access logs

2. Use of Information

We use the collected information to:

  • Provide and maintain the service
  • Process orders received via WhatsApp
  • Send service-related notifications
  • Generate invoices
  • Respond to support inquiries

3. Third-Party Services

We use third-party services to operate our platform:

  • Meta (WhatsApp Business API): To receive and send messages
  • Google Cloud Platform: To host our infrastructure
  • Groq: To process message text (no permanent storage)
  • Google Maps: For geolocation features

Each of these services has its own privacy policy.

4. Data Storage

Your data is stored on Google Cloud Platform servers. We keep the data while your account is active.

If you cancel your account, you can request the deletion of your data. Some data may be retained for legal or tax requirements.

5. Your Rights

In accordance with the Personal Data Protection Law (Law 25.326), you may:

  • Request information about what data we hold
  • Request correction of inaccurate data
  • Request deletion of your data

To exercise these rights, contact us through our form.

6. Cookies

We use cookies to:

  • Keep your session active
  • Analyze website usage (Microsoft Clarity)

You can configure your browser to reject cookies.

7. Security

We take reasonable precautions to protect your information, including:

  • Encrypted connections (HTTPS)
  • Securely stored passwords
  • Restricted access to data

However, no system is 100% secure. We recommend using strong passwords and not sharing your credentials.

8. Changes to this Policy

We may update this Privacy Policy. We will notify you of important changes by email or through a notice on the site.

9. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

📧 contacto@sodapp.app
Data controller: Jorge Horacio Fernandez
Address: O'Higgins 1179, Esquel, Chubut, Argentina